Guarantee on qualified goods

NEXEL International inc. sells 100%-qualified goods only. We deal with goods certified by professionals, not selling any counterfeit / duplicated products.

Payment

You can purchase all items using a credit card at HERITAGE.

HERITAGE is using grobal online payment service PayPal as credit card payment. You are protected by PayPal’s “Buyer protection”.

– When the item did not arrive although you paid the price, it will be eligible for refund.
– When an item that is completely different from the item you ordered arrives, it will be eligible for refund.
– Your credit card information is protected by PayPal and HERITAGE never knows the information

We accept USD, AUD, GBP, CAD, DKK, EUR, HKD, JPY, NZD, NOK, PHP, RUB, SGD, SEK and CHF.

Please enjoy safe shopping.

Delivery

The items will be shipped within 2 business days after receiving your payment. About Pre-Order items, we ship the item after 5-10 business days. All the goods will be delivered through international free shipping, which won’t cost you. Usually it’s takes 1 or 2 weeks.
*On Saturdays, Sundays, or national holidays in Japan (according to the Japanese calendar), we do not deliver.

Import Duty

Our all price are inculuded import duties. When you paid import duty kindly please show us the receipt. We refund the price of import duty.

Returning goods

We cannot accept returning of goods without defective or fake goods. Kindly please check condition, color, size and additonal accessories at products page. Before purchase please ask us your any questions or doubt.

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